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Patient Access Coordinator
2 months ago
We are seeking a highly skilled Patient Access Representative to join our team at Marshfield Medical Center-Dickinson in Iron Mountain, Michigan. As a Patient Access Representative, you will play a critical role in ensuring exceptional patient experiences from beginning to end.
Key Responsibilities- Obtain complete and accurate patient demographic information and input into computerized systems to facilitate efficient billing and collection.
- Perform Registration and Health Unit Coordinator duties in the Emergency Department, including providing support to co-workers in Patient Access and Health Unit Coordinator positions.
- Remain up-to-date on payer policies and guidelines, and proactively share information with colleagues.
- Coordinate smooth patient flow processes with hospital departments and medical staff to ensure seamless patient care and access.
- May be called upon to train new staff on job requirements.
- $20.06 per hour starting pay based on experience.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Short and long-term disability insurance, and life insurance.
- Prescription drug coverage.
- Flex spending account for uncovered medical and/or daycare expenses.
- 401(k)/Roth 401(k) retirement plan with employer contribution.
- Paid time off (sick, vacation).
- High school diploma or equivalent required.
- Certification as a Health Access Associate (CHAA) preferred.
- 2 years' experience in a healthcare business environment, such as reception, customer service, or patient billing.
- Working knowledge of medical terminology required.
- Proficiency with computer data entry required; health information management systems preferred.
- Professionalism with ability to explain patient information in a kind and compassionate manner.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
