Shift Manager

4 days ago


Chattanooga, Tennessee, United States Primo Partners-Ben & Jerry's-Starbucks Full time

Primo Partners-Ben & Jerry's-Starbucks is seeking a highly motivated and customer-focused Shift Manager to join our team. As a Shift Manager, you will be responsible for leading shifts in and out of the shop, exemplifying world-class customer service, and performing limited executive functions. You will be accountable for coaching and leading while being an expert in daily business service operations and functions. Your training will be specialized around daily in-store and out-of-store operational functions with an additional focus on leading, management, and accountability. Key responsibilities include maintaining a solution orientation culture, having an ownership mentality, and providing appropriate coaching in the moment. You will also support training and coaching all customer service advocates and team leaders. As a Shift Manager, you will be a culture builder, a communication master, and a role model for customer service excellence. You will drive Operational Excellence through shoulder-to-shoulder engagement with your team and genuinely engage with and involved within and around your local community. In return, you will receive a competitive hourly or salary rate, plus tips, and a range of benefits including a free large item after each shift worked and a complimentary small birthday cake during your birthday month. If you possess the core values of passionate, servant leadership, fun, knowledgeable, and resourceful, we encourage you to apply for this exciting opportunity.


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