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Payment Processor

2 months ago


Horseheads, New York, United States Navient Full time
Job Summary

We are seeking a highly organized and detail-oriented Payment Processor to join our team at Navient in Horseheads, NY. As a Payment Processor, you will be responsible for generating, processing, and recording payments accurately, timely, and efficiently.

Key Responsibilities
  • Process consumer payments, including accessing safe utilizing dual controls, obtaining payments and documents for daily processing, and running electronic payments in the applicable collection platform.
  • Print and balance checks, including electronically processing and printing PACs, balancing PACs to reports generated from the various platforms, and mailing checks to clients with lockbox requirements.
  • Prepare and reconcile daily and monthly cash journals, over payment and cash discrepancy reports, and other miscellaneous reports as needed.
  • Assist with mail retrieval from the Post Office, sort, open, batch, scan via OPEX, and log daily mail, and distribute consumer payments and correspondence as per department SOP.
  • Reconcile and balance cash journals to the bank deposits, scan and log all payments using the deposit scanner, and archive deposit images daily for retention and research.
Requirements
  • 6-12 months experience in collections or a clerical/administrative environment or equivalent.
  • Basic knowledge in Microsoft Office, including Word, Excel, and Outlook.
  • Must have good calculator and math skills.
  • High School Diploma or the equivalent.
  • Must be of driving age and obtain and maintain a valid state-issued driver's license.
Preferred Qualifications
  • Customer Service skills.
  • Previous data entry experience.
  • Computer Skills with the ability to work with Microsoft Excel effectively.
  • Ability to work in a fast-paced environment.
  • Detail-oriented.
  • Positive can-do attitude.
  • Willingness to learn new tasks.
  • Flexibility to reorganize day as needed to meet client deadlines.
  • Team-oriented in accomplishing department goals.
  • Organizational and time management skills.
  • Good communication skills, including verbal and written.
  • Ability to work quietly and independently.
  • Understanding and following NPI and Segregation of Duty procedures at all times.
What We Offer

We offer a competitive salary, plus bonus opportunity, and benefits. This position works in the office at 325 Daniel Zenker Drive, Horseheads, NY 14845, with working hours Monday-Friday 9:15am-6:15pm, with occasional weekend hours. We also offer a lucrative employee referral program earning $500/referral after 6 months of service.

Navient is an equal opportunity employer and welcomes applications from diverse candidates. All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.