Library Support Specialist

4 weeks ago


Simi Valley, California, United States Library Systems & Services LLC Full time

Job Summary: We are seeking a Library Associate 2 to provide excellent customer service to a diverse community and support various sections/functions of the library.

Key Responsibilities:

  • Provide customer service to library patrons, including welcoming and greeting customers, answering phone inquiries, and registering patrons.
  • Assist patrons with locating materials, using computers, and explaining procedures.
  • Process customer holds requests, shelf library materials, and accept and process fees.
  • Provide word-of-mouth promotions about library services and programs.
  • Address or escalate patron conduct or safety issues to appropriate management.

Requirements:
  • High School Diploma or GED.
  • Basic knowledge of library systems and databases preferred.
  • Ability to work a regular schedule that may include a combination of days, evenings, and weekends.
  • Excellent customer service skills.
  • Knowledge of Microsoft Office Suite.
  • Good communication skills, both written and verbal.

Benefits:
  • Retirement Plan (401k, IRA).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Wellness Resources.


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