Gourmet Food Service Professional
1 week ago
Job Summary:
We are seeking a skilled Gourmet Food Server to join our team at Treasure Island Hotel. As a Gourmet Food Server, you will be responsible for providing exceptional food and beverage service to our guests.
Key Responsibilities:
- Provide prompt, friendly, and courteous food and beverage service to guests
- Serve alcoholic beverages to guests and verify age of any guest who looks under the age of thirty
- Alert Management immediately if any guest appears to be intoxicated
- Refill beverages as needed
- Perform satisfaction checks throughout the meal
- Follow specific service/ticket times and alert management immediately of any variations
- Thank guests for dining at the restaurant
- Maintain cleanliness of the restaurant including floors, tables, ledges, and counters
- Maintain familiarity with wine menu, food menu and specials
- Follow uniform and appearance standards
- Maintain a working knowledge of casino events and promotions
- Ensure tables are properly set, side stations are clean, and side work is properly completed
- Reset tables with flatware, linen center piece and glassware according to specific standards
- Pre-bus tables as guest finishes each course
- Process all non-cash checks
- Maintain a working knowledge of special events, casino events and special promotions
- Assist with initial guest complaints and inform manager on duty immediately
- Remain in control during high-volume situations
- Maintain the ability to service a minimum of six tables
- Perform all duties as deemed necessary for the success of the department
Requirements:
- Minimum of 1 year of gourmet or upscale dining server experience in a full service high volume outlet required
- Communicate effectively in English both verbally and written forms
- Pleasing personality and demeanor with an ability to interact and communicate with people of diverse backgrounds
- Professional appearance and demeanor a must
- High School Diploma is required
- Must be able to work any shift
- The ability to perform tasks that requiring and/or moving at a fast pace for periods of up to eight hours or longer
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