Call Center Operations Representative
2 weeks ago
About the Position:
We are seeking a Call Center Operations Representative to join our team at Trillium Staffing. As a key member of our customer service team, you will be responsible for supporting our clients with superior customer service, accurate data entry, and strong sales support.
Duties and Responsibilities:
- Communicate effectively with customers, ensuring their needs are met and providing timely and accurate responses to inquiries.
- Process customer orders and quotes, ensuring accuracy and timeliness.
- Resolve customer complaints and issues in a professional manner.
- Coordinate with internal teams to ensure seamless execution of customer orders.
- Maintain accurate schedules to ensure on-time production and delivery.
Requirements:
- Proficient in Windows-based spreadsheet and word processing software.
- Excellent communication and interpersonal skills.
- Accurate data entry skills.
Estimated Salary Range: $15-$18 per hour, depending on experience.
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Service Quality Representative
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Imaging Specialist
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