Call Center Operations Representative

2 weeks ago


Marshall, Michigan, United States Trillium Staffing Full time

About the Position:

We are seeking a Call Center Operations Representative to join our team at Trillium Staffing. As a key member of our customer service team, you will be responsible for supporting our clients with superior customer service, accurate data entry, and strong sales support.

Duties and Responsibilities:

  • Communicate effectively with customers, ensuring their needs are met and providing timely and accurate responses to inquiries.
  • Process customer orders and quotes, ensuring accuracy and timeliness.
  • Resolve customer complaints and issues in a professional manner.
  • Coordinate with internal teams to ensure seamless execution of customer orders.
  • Maintain accurate schedules to ensure on-time production and delivery.

Requirements:

  • Proficient in Windows-based spreadsheet and word processing software.
  • Excellent communication and interpersonal skills.
  • Accurate data entry skills.

Estimated Salary Range: $15-$18 per hour, depending on experience.



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