Linux Support Specialist
4 weeks ago
Job Summary
This position is part of the Digital Technology Command Center and requires on-site shift work providing 7/24 operational support via proactive monitoring. The role involves supporting monitoring for Digital Channels, Production environments, Application Health, Distributed system support in Unix/Linux, Windows, Virtual (VMWare, HyperV), Middleware, and AWS Cloud environments.
Key Responsibilities
- Monitoring day-to-day application performance and availability
- Analysis of alerts from various tools and restoration of services
- Participation in planned change activities and incident follow-ups
- Correlating events from various tools to assess the appropriate level of impact
Requirements
- Experience with application performance tools, enterprise .com site and mobile channel monitoring
- Intermediate Systems Administration experience in Unix/Linux and Windows server environments
- Good understanding of virtual technology
- Minimum 1-2 years of experience in an operational support role
- Strong knowledge of ITSM Service Management best practices and strong written and communication skills
Work Environment
This is an on-site position at BNOC requiring shift work providing 7/24 operational support. The current opening is on the midnight shift (23:00 - 07:30) and will require working weekends.
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