Linux Support Specialist

4 weeks ago


Chicago, Illinois, United States Insight Global Full time

Job Summary

This position is part of the Digital Technology Command Center and requires on-site shift work providing 7/24 operational support via proactive monitoring. The role involves supporting monitoring for Digital Channels, Production environments, Application Health, Distributed system support in Unix/Linux, Windows, Virtual (VMWare, HyperV), Middleware, and AWS Cloud environments.

Key Responsibilities

  • Monitoring day-to-day application performance and availability
  • Analysis of alerts from various tools and restoration of services
  • Participation in planned change activities and incident follow-ups
  • Correlating events from various tools to assess the appropriate level of impact

Requirements

  • Experience with application performance tools, enterprise .com site and mobile channel monitoring
  • Intermediate Systems Administration experience in Unix/Linux and Windows server environments
  • Good understanding of virtual technology
  • Minimum 1-2 years of experience in an operational support role
  • Strong knowledge of ITSM Service Management best practices and strong written and communication skills

Work Environment

This is an on-site position at BNOC requiring shift work providing 7/24 operational support. The current opening is on the midnight shift (23:00 - 07:30) and will require working weekends.



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