Client Relations Specialist
2 months ago
Department: Operations
Reports To: Store Manager
FLSA Status: Non-Exempt
JOB SUMMARY: Responsible for ensuring the efficient and secure operation of the shift to enhance the store's profitability.
Key Responsibilities:
Essential Duties:
- Interact with customers in a courteous manner.
- Remain on your feet for extended periods during the shift.
- Communicate effectively in English.
- Perform basic arithmetic for transactions.
- Maintain clear vision for various tasks.
- Utilize cash registers and other equipment.
- Safely lift and move items.
- Bend, squat, and reach to restock shelves.
- Respond to emergencies promptly.
- Carry out cleaning tasks efficiently.
- Adhere to the assigned work schedule.
- Comply with all laws and regulations.
- Operate within company policies to achieve sales goals.
- Execute duties safely and effectively.
- Report incidents in a timely manner.
- Stay informed about company updates.
- Deliver prompt and friendly service to customers.
- Follow the company's appearance standards.
- Greet customers warmly.
- Process transactions accurately.
- Assist customers as necessary.
- Inform customers about promotions.
- Express appreciation to customers.
- Effectively manage customer complaints.
- Oversee cash and inventory in accordance with company protocols.
- Safeguard company assets consistently.
- Notify Store Manager of damaged merchandise.
- Ensure shelves and displays are stocked and organized.
- Maintain cleanliness in assigned areas.
- Verify accurate pricing of products.
- Keep the store clean at all times.
- Monitor refrigeration units.
- Clean various store areas and equipment.
- Report maintenance issues promptly.
- Ensure adherence to food service standards.
- Address food quality issues.
- Maintain food safety protocols.
- Follow proper food handling practices.
- Perform additional tasks as assigned by the Store Manager.
- Understand the work environment to perform job functions effectively.
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