Food Service Team Member

3 weeks ago


Binghamton, New York, United States DoubleTree by Hilton Hotel Binghamton Full time
Hospitality Associate Job Summary

We are seeking a skilled and enthusiastic hospitality associate to join our team at DoubleTree by Hilton Hotel Binghamton. As a vital member of our front-of-house staff, you will play a crucial role in creating memorable experiences for our guests while ensuring seamless service delivery.

The successful candidate will be highly organized, have excellent communication skills, and demonstrate a passion for delivering exceptional customer service. This role offers competitive compensation, opportunities for professional growth, and a dynamic work environment that fosters teamwork and camaraderie.

Key Responsibilities:

  • Serving guests with a warm smile, taking orders, and delivering meals in a timely manner
  • Maintaining accurate guest information, handling payments, and resolving any issues efficiently
  • Participating in pre-shift meetings to stay informed about promotions, services, and facility operations

Requirements:

  • Educational attainment: high school diploma or equivalent GED certification
  • Proven experience in customer-facing roles with a strong focus on guest satisfaction
  • Excellent interpersonal and communication skills for effective collaboration with colleagues and guests
  • Able to work flexible hours, including evenings and weekends, and maintain a professional demeanor during peak periods

Compensation and Benefits:

We offer a competitive hourly rate of $10.35 per hour, plus gratuities, providing a lucrative income potential for our hospitality associates. Our benefits package includes opportunities for professional development, career advancement, and a dynamic work environment that fosters teamwork and camaraderie.


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