Site Reliability Engineer

3 days ago

Palo Alto, California, United States X (formerly Twitter) Full time
About the Role

We're seeking a highly skilled Site Reliability Engineer to join our Command Center Team at X (formerly Twitter). As a Site Reliability Engineer, you will play a critical role in ensuring the high availability and reliability of our services, which are used by millions of users worldwide.

Key Responsibilities
  • Triage and troubleshoot complex issues at massive scale, ensuring high availability and reliability of our services.
  • Develop and implement strategies to continuously improve system performance, reliability, and resiliency.
  • Create and maintain software for load testing, failure detection, traffic management, and data analysis using Python, Go, Scala, JavaScript, and Superset.
  • Lead incident management efforts, providing clear and effective communication and collaborating with engineering teams to mitigate impact and ensure timely resolution.
  • Refine service-level objectives (SLOs) across the stack, ensuring we meet/exceed our error budgets and user expectations.
  • Implement high-fidelity metrics to measure and improve the user experience across our services.
  • Use distributed tracing to understand and manage service dependencies, facilitating debugging and improving latencies.
Requirements
  • Bachelor's degree or above in Computer Science, Engineering, or related field.
  • 2+ years of experience in large-scale software development with a focus on site reliability engineering.
  • Profound understanding of computer science fundamentals, including data structures, algorithms, and concurrency principles.
  • Expertise with observability and monitoring, incident management, load testing, microservice architecture, and design patterns.
  • Proficiency in one or more object-oriented programming languages (e.g. Scala, Java, C++). Additional knowledge of Python or Golang is a significant asset.
  • Strong knowledge of Unix/Linux system administration at scale.
About X

X is a global digital public square, committed to protecting freedom of speech and building the future of unlimited interactivity. We're a lean, high-impact team operating in a reverse startup mode, with a focus on enhancing the reliability and performance of our diverse service areas.

We're looking for talented individuals who share our passion for building a better internet and are excited about the opportunity to join our team.

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