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Customer Service Representative

3 weeks ago


Hawthorne, California, United States FedEx Full time

Overview
FedEx offers a rewarding career opportunity as a Retail Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support in our retail stores. If you are looking for a challenging and dynamic work environment, consider joining our team.

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Salary
We offer a competitive salary of $15-$18 per hour based on experience. You will also have the opportunity to earn additional income through sales commissions and performance bonuses.

Job Description
As a Retail Customer Service Associate, your primary responsibilities will include:

  • Providing outstanding customer service and resolving customer complaints in a professional and courteous manner
  • Assisting customers with purchases and answering questions about products and services
  • Maintaining a clean and organized store environment, including merchandise displays and inventory

Required Skills and Qualifications
To succeed in this role, you should have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and multitask effectively
  • A strong commitment to customer satisfaction and loyalty

Benefits
We offer a comprehensive benefits package that includes:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Opportunities for career advancement and professional development

Estimated Salary: $43,200 - $53,760 per year
This estimate is based on 40 hours of work per week and assumes a starting salary of $15-$18 per hour. Your actual salary may vary based on your individual circumstances and level of experience.