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Pet Groomer
2 months ago
- Provide exceptional grooming services, including brushing, bathing, and conditioning of animals.
- Groom and style pets based on pet owner instructions and requests, following standard procedures and breed standards.
- Ensure the wellness and safety of pets in our care at all times.
- Approach and greet pet owners, providing quick and courteous service by learning about pets, owner preferences, and determining their needs.
- Drive neighbor satisfaction by developing long-term relationships with pet owners, sharing product knowledge, and suggesting products and services needed for happy and healthy pets.
- Community outreach to attract new neighbors into our neighborhood.
- Suggest customized, additional services over the basic self-wash or groom.
- Perform routine cleaning, keeping our environment inviting, and assist the pet center team with tasks and neighbor engagement in downtime.
- Successful completion of Safety, Bather/Brusher, and Grooming Academy training certification.
- High School diploma or GED.
- 1+ years' experience grooming with formal training certification and/or experience under an established certified groomer. Entry-level candidates must have an interest in working with and handling pets for several hours at a time and completing Grooming Academy Training to become a groomer.
- A minimum of 1 year of experience in retail or other service provider with an emphasis on providing top-notch service.
- Excellent communication skills with the ability to ask probing questions to ensure clarity around pet needs and owner preferences.
- Ability to quickly build neighbor and pet relationships.
- Ability to increase and maintain long-term client business.
- Passion for pets and an understanding of what pets mean to their owners.
- Experienced candidates must be skilled in bathing/brushing and scissoring with multiple dog breeds.
- Ability to balance quality and quantity of grooms.
- Ability to work with and manage small, medium, and large dogs and work around fur and dander.
- Ability to move or lift merchandise, equipment, and pets weighing up to 50 pounds.
- Ability to stand, bend, and stoop for extended periods of time.
- Candidates must have reliable transportation to the pet center, including the ability to travel to other locations within the market for training, etc., as needed.
- Flexibility in work schedule, including the ability to work extended hours, mornings, afternoons, evenings, weekends, and holidays.
- Candidates must own or purchase personal grooming tools.
- All candidates must pass the drug, background, and validated selection test, and be 18 years or older.