Healthcare Navigator

2 days ago

Wyandotte, Michigan, United States Henry Ford Health System Full time
Job Summary

The Clinical Coordinator plays a vital role in ensuring seamless patient care coordination. Reporting to the Hospital Administrator, this individual will oversee case management activities, facilitate effective communication between healthcare providers and patients, and contribute to optimizing patient outcomes. As part of the interdisciplinary team, the Clinical Coordinator will work closely with nurses, physicians, and other healthcare professionals to identify and address patient needs, develop personalized care plans, and implement strategies to promote optimal health and well-being.

About Henry Ford Health System

H henry Ford Health System is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. With a strong focus on patient-centered care, we are committed to delivering innovative solutions that meet the evolving needs of our community. Our team is dedicated to providing exceptional care and working collaboratively with colleagues to achieve outstanding results.

Key Responsibilities

The successful candidate will have the following key responsibilities:
1. Develop and implement effective case management strategies to ensure timely and efficient patient transitions between care settings
2. Facilitate communication and collaboration among healthcare providers, patients, and families to promote informed decision-making and coordinate care
3. Identify and address patient needs through comprehensive assessments, social determinants analysis, and collaborative care planning
4. Utilize clinical expertise and knowledge of evidence-based practices to inform care decisions and optimize patient outcomes
5. Participate in quality improvement initiatives to enhance patient satisfaction, safety, and experience
6. Foster a culture of teamwork and respect among healthcare professionals to ensure smooth operations and excellent patient care

Requirements

To be successful in this role, the ideal candidate will possess the following qualifications:
1. Bachelor's degree in nursing or a related field (Master's degree preferred)
2. Minimum 3 years of clinical experience in case management or a related field
3. Excellent verbal and written communication skills, with ability to interact effectively with diverse stakeholders
4. Strong problem-solving, analytical, and decision-making skills, with ability to navigate complex healthcare systems
5. Experience with electronic health records, computer software, and other relevant technologies
6. Certification in Case Management (CCM) or Accredited Case Manager (ACM) preferred
7. Valid, unrestricted State of Michigan license as a Registered Nurse (RN) or Licensed Social Worker (LMSW)

Benefits

We offer a competitive benefits package, including three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Additional benefits include dental and eye care coverage, tuition assistance, family forming benefits, discounts to dozens of businesses, and more. Employees classified as contingent status are not eligible for benefits.

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