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Retail Sales Associate

2 months ago

Huntsville, Alabama, United States Rocket Center Full time
Job Summary

We are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at the U.S. Space & Rocket Center. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized retail environment.

Key Responsibilities
  • Operate cash registers effectively, efficiently, and in accordance with written procedures.
  • Transport merchandise from the stockroom to the gift shop in a timely manner to maintain effective levels of merchandise available for sale.
  • Respond to and resolve guest questions and complaints promptly and in a manner that reflects the Mission, Vision, and Spirit of the USSRC.
  • Ensure accurate and timely participation in conducting periodic inventory for the merchandise gift shops.
  • Maintain a clean, organized, and safe working environment for guests and employees.
  • Meet or exceed the expectations of the Space Shop Manager for the accurate and timely completion of related tasks and assignments.
Requirements
  • High School or G.E.D. Some college strongly desired.
  • 3-6 months experience in a retail environment operating a cash register required OR an equivalent combination of education and experience.
  • Must be professional and detail-oriented.
  • Must have excellent verbal communication skills to effectively interact with guests and employees.
  • Must be able to operate merchandise point of sale system including cash register.
  • Requires day shift availability and must be able to work weekends.
Work Environment/Physical Demands

This position has the following special requirements:

  • Walking, climbing (stairs) to access other departments and areas of the gift shop including stock room.
  • Standing for long periods of time (4-6 hours) or for the duration of shift operating cash register, assisting guests, moving stock and restocking merchandise.
  • Pushing, carrying, lifting items and merchandise weighing up to 40 pounds to waist and shoulder height.
  • Bending, kneeling, reaching to store, stock and retrieve merchandise and supplies.
  • Talking and hearing to communicate with supervisor, guests, and employees in person and over the telephone.