Integration Project Manager
3 weeks ago
SWBC is seeking a highly skilled Integration Specialist to facilitate and support integration projects for SWBC and our clients.
About the Role:The successful candidate will collaborate with internal parties, clients, and third parties to define and implement integration strategies that support general availability.
As a Subject Matter Expert, you will be responsible for defining use cases for client and partner needs, product requirements, and support documentation.
Excellent communication skills are essential to manage the fast-paced environment of integrations.
Key Responsibilities:- Collaborate with Project Management, Product Owner, Third-Parties, and technical teams to launch new integrations or products with pilot clients.
- Facilitate internal efforts to resolve escalated issues affecting client productivity or business relationships.
- Evaluate client-specific functionality requests involving integration or product development.
- Document department procedures and process flows related to integration functionality and automation.
- Provide support and training to internal teams on integration offerings.
- Attend internal meetings to gauge integration functionality health and mitigate risk.
- Provide weekly updates on active initiatives to inform leadership of emerging challenges and recommend solutions.
- Bachelor's Degree from a four-year college or university.
- Minimum of five (5) years in financial services, banking, and software development experience.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Proficiency in SharePoint, MS Visio, and/or LucidChart.
- Strong project management, analytical, and problem resolution skills.
- Excellent organizational, verbal, and written communication skills.
- Competitive overall compensation package.
- Work/Life balance.
- Employee engagement activities and recognition awards.
- Years of Service awards.
- Career enhancement and growth opportunities.
- Leadership Academy and Mentor Program.
- Continuing education and career certifications.
- Variety of healthcare coverage options.
- Traditional and Roth 401(k) retirement plans.
- Lucrative Wellness Program.
SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website.
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