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Customer Service Representative
1 month ago
At Equity LifeStyle Properties, we're seeking a skilled Customer Service Representative to join our team in Groveland, California. As a Front Desk Clerk, you'll play a vital role in providing exceptional customer service to our guests and residents.
- Act as the property liaison, responding to questions in person and over the phone, and providing guests and residents with information.
- Process payments and deposits, ensuring seamless transactions.
- Run reports and submit maintenance request forms to maintain office efficiency.
- Partner with your Property Manager to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
As a Customer Service Representative, you'll have the opportunity to work in a dynamic environment, collaborating with your Property Manager to ensure excellent guest and resident experiences. If you're passionate about delivering exceptional customer service and have a strong organizational background, we encourage you to apply.
Requirements:
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
We offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. Visit our website for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
The estimated compensation for this position in the states of CA, WA, NY, and CO is: $0.00 - $0.00. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity, and alignment with market data.
