Job Summary:

The Healthcare Registrar is responsible for registering patients in accordance with the Clinic's registration policy and procedure manual. This role requires maintaining a positive relationship with patients, family members, and fellow employees. The Registrar will perform cashiering transactions, including collecting accounts, auditing charges, issuing receipts, and maintaining a balanced cash drawer. Local travel may be required to perform these functions at Clinic offices. The Registrar will communicate Clinic policies and procedures regarding billing and payment information to patients.

Key Responsibilities:

• Register patients in accordance with Clinic policy and procedure manual
• Maintain a positive relationship with patients, family members, and fellow employees
• Perform cashiering transactions, including collecting accounts, auditing charges, and issuing receipts
• Maintain a balanced cash drawer
• Communicate Clinic policies and procedures regarding billing and payment information to patients
• Local travel may be required to perform functions at Clinic offices

Requirements:

• Formal training, indicated by a high school diploma or equivalent
• Two years of experience in the healthcare field, with specific responsibilities in insurance filing, bill processing, and other business functions
• Excellent communication and interpersonal skills
• Demonstrated tact and diplomacy when dealing with patients under stressful conditions
• Mathematical skills

Physical Guidelines:

The Healthcare Registrar must be able to move, traverse, position themselves, remain in a stationary position, and negotiate steps for up to eight hours per day. Visual and auditory acuity, manual dexterity, and motor coordination are also required.

Equal Opportunity Employer:

Lexington Clinic is an equal opportunity employer and welcomes applications from diverse candidates.