Customer Service Lead

4 weeks ago


Weaverville, United States Zips Car Wash Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive experience for all guests.

Responsibilities
  • Welcome and engage with customers in a friendly and professional manner
  • Effectively promote and sell our Unlimited Wash Club to customers
  • Load vehicles safely and efficiently, using clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash experience
  • Maintain a clean and well-maintained site, ensuring it runs smoothly and efficiently
  • Perform keyholder responsibilities, including opening and closing the site for service
Requirements
  • 18 years of age or older
  • Positive attitude and excellent communication skills
  • Previous car wash industry experience preferred, but not required
  • Ability to work flexible hours, including weekends and holidays
What We Offer
  • Competitive hourly pay
  • Incentive and bonus pay opportunities
  • Daily pay option
  • Flexible scheduling, including morning and evening shifts
  • Tuition reimbursement
  • Free car washes


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