Computer Systems Technician
5 days ago
Job Summary: We are looking for a skilled Computer Systems Technician to join our team at a global tech firm. This contract opportunity is designed for residents in the Bay Area, California.
Primary Responsibilities:
- Provide technical assistance to users of computer systems, resolving problems typically of lower complexity.
- Conduct remote software installations and perform hardware testing as needed.
- Monitor system functioning to ensure correct operations and identify errors.
- Maintain accurate records of daily data communication transactions.
- Utilize technical manuals, engage with users, or employ computer diagnostics to investigate and resolve issues or provide technical assistance and support.
Requirements:
- At least 6 months to 2 years of experience in IT operations, specifically with MAC OS and enterprise ticketing systems.
- Strong communication and problem-solving skills, with excellent customer service abilities.
- Proficiency in Mobile Device Support, MDM Knowledge, Office 365 / Google Workplace, and Multi-factor authentication.
- Ability to work in a collaborative environment and willingness to travel locally.
What We Offer:
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive team environment.
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