Banquet Operations Manager

7 days ago


Round Rock, Texas, United States Kalahari Resorts & Conventions Full time

Kalahari Resorts & Conventions is a premier waterpark resort and conference destination that offers a unique blend of entertainment, relaxation, and productivity. As a Banquet Manager, you will play a crucial role in ensuring the smooth operation of all scheduled functions, from setup to completion, while maintaining the highest standards of quality and customer satisfaction.

Key Responsibilities:

  • Oversee the setup and execution of banquets, conventions, and other events, ensuring timely and efficient delivery of services.
  • Collaborate with the Banquets Director to develop and implement strategies for improving event quality, customer satisfaction, and revenue growth.
  • Supervise a team of banquet staff, providing guidance, training, and coaching to ensure excellent service delivery.
  • Develop and maintain relationships with clients, vendors, and internal stakeholders to ensure seamless event execution and customer satisfaction.
  • Manage event budgets, inventory, and supplies, ensuring efficient use of resources and minimizing waste.

Requirements:

  • At least 2 years of experience in banquet and/or setup operations, preferably in a supervisor capacity.
  • Proven track record of delivering high-quality events, exceeding customer expectations, and driving revenue growth.
  • Excellent communication, leadership, and problem-solving skills, with the ability to work independently and as part of a team.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines while maintaining attention to detail.
  • Knowledge of the tourism industry, hotel/resort operations, and convention center practices and procedures.

We Offer:

  • A comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for professional growth and development, including training, education, and career advancement.
  • A dynamic and supportive work environment, with a focus on teamwork, innovation, and customer satisfaction.
  • Discounts and perks, including resort stays, dining, and entertainment.

About Us:

Kalahari Resorts & Conventions is an equal opportunity employer, committed to diversity, equity, and inclusion. We strive to create a workplace culture that values and respects the contributions of all employees, promoting a positive and inclusive work environment.



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