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Technical Sales Associate

2 months ago

Pewaukee, Wisconsin, United States Motion & Control Enterprises Full time
Job Summary

At Motion & Control Enterprises, we are seeking a highly skilled Technical Sales Associate to join our Customer Experience team. As a critical member of our organization, you will be responsible for executing and facilitating customer orders and quote requests.

Key Responsibilities
  • Enter orders accurately and efficiently.
  • Deliver quotes to customers in a timely manner.
  • Engage in inbound and outbound call activity to communicate with customers and internal stakeholders.
  • Collaborate with cross-functional teams to ensure seamless communication and execution.
  • Proactively communicate with customers regarding order status and changes.
  • Identify and pursue potential sales opportunities and leads.
  • Utilize upsell technologies to grow the business and exceed customer expectations.
Requirements
  • High School Diploma or equivalent.
  • Minimum 3 years of sales and/or account management experience.
  • Proficiency in Microsoft Office, including Outlook, Excel, and ERP Systems.
Preferred Qualifications
  • Bachelor's degree.
  • 5+ years of customer success or customer service experience.
  • Knowledge of fluid power systems and industry certifications.
  • Experience in the MRO industry.
What We Offer
  • Competitive compensation and career advancement opportunities.
  • A comprehensive total rewards package, including medical, dental, and vision coverage, company-paid life and AD&D coverage, and a 401(k) retirement savings plan with a generous company match.
  • Generous PTO allowances and paid holidays.
  • Tuition reimbursement and an Employee Assistance Program (EAP).
  • Parental Leave.