Guest Service Ambassador

2 days ago


Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time
Job Summary

The Guest Service Ambassador will serve as the first point of contact for our patients, families, and visitors, providing exceptional customer service and support. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Ensure seamless communication between patients, families, and hospital staff.
  • Coordinate transportation arrangements and provide general information about the hospital campus.
  • Escorts patients and families to clinical areas, ensuring comfort and safety at all times.
  • Maintains accurate records and reports any incidents or concerns to management.

Estimated Salary Range: $45,000 - $65,000 per year, depending on experience and qualifications.



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