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Customer Service Associate

2 months ago

Marietta, Georgia, United States Benevis Full time
{"title":"Customer Service Representative","description":"Job Overview

We are seeking a skilled and efficient Customer Service Representative to provide exceptional support to our clients. Your role will involve responding to customer inquiries and resolving issues in a timely manner to maintain a positive relationship with our customers.

Responsibilities:
  • Handle customer complaints and resolve them promptly.
  • Provide accurate and timely information to customers.
  • Process customer orders and calculate charges.
  • Manage customer information and track issues.
  • Generate sales leads and open customer accounts.
  • Explain product details to customers and review account information.
  • Maintain a healthy relationship with customers and ensure quality service.
  • Communicate policy changes to customers.
Requirements:
  • High School Diploma.
  • 6 months to 1 year of sales or customer service experience.
  • Ability to work under pressure and provide excellent communication skills.
  • Good problem-solving skills.
","company":"Benevis"}