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Public Safety Dispatcher Position

2 weeks ago

Little Rock, Arkansas, United States City of North Little Rock, AR Full time

**About the Role:**

We are seeking a skilled Public Safety Dispatcher to join our team at the City of North Little Rock, AR. This is an exciting opportunity for someone who is passionate about providing excellent customer service and making a difference in their community.

**Key Responsibilities:**

  • Respond to emergency and non-emergency calls in a timely and professional manner
  • Determine the nature and seriousness of each situation and dispatch the appropriate service to the scene
  • Maintain accurate records and logs of all calls and responses
  • Work closely with field units to ensure effective communication and efficient response times

**Requirements:**

  • Be at least 21 years old
  • Have 2 years of experience in public safety dispatch or a related field
  • Hold a Basic Telecommunicator Certification through APCO or the State of Arkansas
  • Be ACIC Level 1 certified or obtain certification within 30 days of being hired