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Restaurant Operations Manager

2 months ago

Freehold, New Jersey, United States Shake Shack Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Shift Supervisor to join our team at Shake Shack. As a key member of our restaurant operations team, you will be responsible for leading the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead the restaurant team to achieve sales and customer satisfaction goals
  • Manage the flow of service to ensure a seamless customer experience
  • Develop and implement strategies to increase sales and customer engagement
  • Monitor and control labor costs, inventory, and expenses
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • At least 1 year of restaurant leadership experience
  • Strong problem-solving and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Food safety certification and knowledge of local health codes
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance
About Shake Shack

Shake Shack is a modern day roadside burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other.