Senior Plumbing Service Manager

3 days ago


East Hartford, Connecticut, United States Bramble Enterprises, LLC Full time
Job Overview

Bramble Enterprises, LLC is seeking a highly skilled Senior Plumbing Service Manager to lead our plumbing team in delivering exceptional service to our customers. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of plumbing systems.

About the Role

This position is responsible for overseeing the daily operations of our plumbing department, including scheduling, technical support, and customer satisfaction. The ideal candidate will have at least five years of experience in plumbing management, a strong technical aptitude, and excellent leadership skills.

Key Responsibilities

  • Schedule and direct technicians to meet service demands and customer expectations
  • Recruit, interview, hire, and train technicians as required
  • Supervise and direct technicians to ensure quality work and customer satisfaction
  • Review work orders, invoices, and time reports for accuracy and timeliness
  • Develop and monitor budgets, goals, and objectives to ensure departmental profitability

Benefits

  • $85,000 - $110,000 per year, depending on experience
  • 50% company-paid health insurance after 30 days
  • AFLAC supplemental insurance at employee expense
  • 401K with a 3% company match
  • Paid holidays: 5 per year
  • Up to 4 weeks PTO based on tenure
  • Short-term and long-term disability: company-provided and paid for

Requirements

  • Excellent customer service and sales skills
  • Five years of plumbing management experience or an equivalent combination of education and experience
  • Some post-high school education from college, trade school, or military
  • Exhibit an in-depth knowledge and understanding of plumbing trades


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