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Hospitality Ambassador

2 months ago


Manteca, California, United States Fortiss LLC Parkwest Casinos Full time
Job Summary

We are seeking a highly motivated and enthusiastic Server to join our team at Fortiss LLC / Parkwest Casinos. As a Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities
  • Menu Knowledge: Develop a thorough understanding of our menu offerings, including daily specials, to effectively inform and recommend to customers.
  • Order Management: Accurately take and enter customer orders into our system, ensuring timely delivery to the kitchen staff.
  • Guest Service: Provide top-notch service to our guests, responding to their needs and ensuring their satisfaction.
  • Table Management: Maintain a clean and organized dining area, including rolling silverware, setting up for the next shift, and bussing tables as needed.
  • Teamwork: Collaborate with our team to ensure seamless service and a positive dining experience for our guests.
  • Communication: Effectively communicate with customers, colleagues, and kitchen staff to ensure a smooth and efficient service.
Requirements
  • Education: High school diploma or equivalent required.
  • Availability: Must be available to work a variety of shifts, including evenings, weekends, and holidays.
  • Age: Must be at least 21 years old.
  • Background Check: Must pass a mandatory background check and drug test.
Physical and Mental Requirements
  • Lifting: Must be able to lift and carry tools, supplies, and inventory up to 50 pounds.
  • Standing: Must be able to stand for long periods and walk for extended periods.
  • Repetitive Tasks: Must be able to perform repetitive tasks, including simple and power grasping, fine manipulation, pushing, and pulling.
Equal Employment Opportunity

Fortiss LLC / Parkwest Casinos is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.