Shift Leader

2 weeks ago


Portland, Maine, United States Crumbl Cookies Full time
Job Summary

Crumbl Cookies is seeking a skilled and motivated Shift Leader to join our team at our Rock Row location. As a Shift Leader, you will play a key role in creating memorable experiences for our customers and a safe, fun working environment for our employees.

Key Responsibilities
  • Oversee daily operations and ensure smooth running of the shift
  • Provide excellent customer service and address any customer concerns or complaints
  • Train and mentor team members on company policies, procedures, and customer service standards
  • Handle cash transactions and perform cash register reconciliation
  • Assist with food preparation and ensure food quality and presentation standards are met
  • Maintain cleanliness and organization of the work area
Requirements
  • Previous experience in a leadership role preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Ability to work in a fast-paced environment and handle stressful situations with composure
  • Flexibility to work various shifts, including weekends and holidays
  • Be able to stand and walk for long periods of time, and lift up to 25 lbs
  • Reliable transportation to and from work
  • Must be 16 years of age or older

This is a great opportunity for anyone trying to grow their career in Restaurant Management. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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