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Customer Service Representative

2 months ago

Memphis, Tennessee, United States Memphis Zoo Full time

Job Summary

The Memphis Zoo is seeking a friendly and customer-service oriented individual to join our Guest Services/Operations team. As a key member of our team, you will provide exceptional guest experiences through various roles, including parking, reception, and fielding guest questions throughout the zoo.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work at multiple stations, including parking, reception, and monitoring buildings, to ensure a seamless guest experience.
  • Assist with safety and first aid procedures, as well as handle cash and process transactions.
  • Collaborate with team members to maintain a clean and safe environment for guests.

Requirements:

  • Approachable and friendly demeanor, with excellent communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work a variety of shifts, including occasional evenings.
  • Basic math skills and ability to handle cash and process transactions.

What We Offer:

  • A dynamic and inclusive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package.
  • Complimentary tickets and membership to the Memphis Zoo.

Why Work at the Memphis Zoo?

The Memphis Zoo is a unique and exciting workplace, with a diverse team of employees who are passionate about providing exceptional guest experiences. As a member of our team, you will have the opportunity to work in a fast-paced environment, collaborate with colleagues from diverse backgrounds, and contribute to the success of a world-class zoo.