Merchandise Associate

2 months ago


Vienna, Virginia, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and backroom areas.
  • Process customer purchases and returns accurately and efficiently, handling cash and credit transactions with precision.
  • Support and promote credit and loyalty programs to drive sales and customer engagement.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store environment.
  • Collaborate with colleagues to achieve sales goals, maintain a positive store culture, and support store initiatives.
Requirements
  • Excellent customer service skills, with a focus on building strong relationships with customers.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Eligibility for additional benefits, including 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance, may vary based on service or hours requirements.

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects the contributions of all employees.


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