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Automotive Service Consultant

2 months ago

Columbus, Georgia, United States Son's Automotive Group Full time
Job Overview

SONS Automotive Group is on the lookout for a skilled automotive Service Consultant to enhance our service operations. Candidates must possess prior experience as a Service Advisor within a dealership environment. We are also open to individuals with a strong background in customer service and sales. If you are a motivated self-starter, this position could be an excellent fit for you.

At SONS Automotive Group, our mission is to ensure every customer becomes a lifelong patron. We believe that satisfied employees lead to satisfied customers, and we reward those who demonstrate dedication and enthusiasm in their work. Each team member plays a vital role in our success. Our commitment is to continue providing the exceptional service and value that our community has come to expect from us over the years.

What We Provide

  • Comprehensive Medical and Dental Coverage
  • 401K Retirement Plan
  • Paid Time Off and Vacation Benefits
  • Opportunities for Career Advancement
  • Paid Training Programs
  • Employee Vehicle Purchase Discounts
  • Family-Owned and Operated Environment
  • Long-Term Employment Stability
  • Health and Wellness Initiatives
  • Flexible Work Hours
  • Complimentary Saturday Lunches
  • Discounts on Services and Products

Key Responsibilities

  • Manage the Service Drive to ensure customers receive prompt and courteous service.
  • Take responsibility for the customer experience by executing additional tasks that leave a positive impression.
  • Provide comprehensive support for all customer inquiries, whether via phone or in person, to ensure a seamless experience.
  • Ensure that the daily technician time is effectively allocated to service customers.
  • Efficiently distribute work among technicians.

Required Qualifications

  • Friendly and organized demeanor
  • Proven ability to lead and manage others
  • Strong time management capabilities
  • Excellent communication skills with customers
  • Professional appearance and grooming
  • Clean driving history
  • Willingness to undergo a pre-employment background check and drug screening

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