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Sales and Customer Service Representative

1 month ago

Noblesville, United States Massage Envy Full time
Unlock Your Potential as a Customer Experience Associate

At Massage Envy, we're passionate about helping our clients feel their best. As a Customer Experience Associate, you'll play a vital role in delivering exceptional service and promoting the value of Total Body Care.

Key Responsibilities:

  • Provide outstanding customer service and ensure every client feels valued and understood
  • Promote the benefits of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • A competitive hourly rate between $12-14, plus spiffs, commissions, and bonuses
  • A flexible schedule for a better work-life balance
  • Company-paid Short Term Disability Insurance and $25,000 in company-paid Life & AD&D insurance
  • Paid time off for full-time employees and 401K retirement with company matching
  • Annual AMTA membership and free massages and facials

Requirements:

  • A high school diploma or equivalent and previous retail or sales experience (preferred)
  • Critical thinking and excellent math and computer skills, with the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services

Join our team and become a part of a growing community that's passionate about helping others feel their best.