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Lead Service Technician

1 week ago


Indianapolis, Indiana, United States MacAllister Machinery Full time

In this critical leadership role at MacAllister Machinery, the Weekend Customer Service Lead oversees mechanical services on new and used heavy equipment in the service shop area. This position requires exceptional technical expertise and strong leadership skills to ensure that all work meets high quality standards.

">Main Responsibilities
  1. Performing routine maintenance and repairs on heavy equipment
  2. Diagnosing and repairing complex issues with heavy equipment
  3. Ensuring compliance with all safety regulations and CAT Contamination Control guidelines
  4. Providing on-the-job training and coaching to new technicians
  5. Maintaining accurate records and reports of repairs and maintenance
  6. Assisting technicians with troubleshooting and problem-solving
  7. Facilitating efficient use of parts and tooling in the service shop
Key Skills and Qualifications
  • Vocational school education in diesel equipment repair or related field
  • ~3-5 years of experience with heavy equipment maintenance and repair
  • Strong understanding of hydraulics, power train, and electrical systems
  • Ability to communicate effectively with technicians and other stakeholders
  • Capacity to work independently and as part of a team