Customer Service Representative with Transportation Responsibilities
3 weeks ago
We are a global leader in storage and information management services, trusted by over 225,000 organizations worldwide. Our mission is to safeguard our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Salary Information
The estimated salary for this role is between $44,200.00 and $55,300.00 per year, depending on experience and qualifications.
Job Description
As a Lead Driver/Mover, you will be responsible for leading a team of helpers to complete moving and storage jobs at customers' residences. This role requires exceptional customer service skills, as well as the ability to manage a team and work independently. You will be expected to scan and categorize customer items using our mobile app, maintain a high level of safety and quality of work, and provide an excellent customer experience.
Responsibilities:
- Move, pack, and load customers' items onsite at their place of residence
- Act as the face of Clutter by delivering exceptional customer service
- Lead Drivers / Movers will drive a team of helpers to complete 1-3 moving / storage jobs per day
- Scan and categorize customer items using our self-built mobile iPhone app
- Maintain a high level of safety, a strong quality of work, and an excellent customer experience on each job
Requirements
To be successful in this role, you will need:
- A standard driver's license
- At least 21 years of age with a high school diploma or equivalent
- Ability to pass a physical exam required
- Weekend availability required
- You will be on your feet for the entire shift (up to 8 hours/day)
- You must have reliable transportation to and from work
- Experience with at least one of the following preferred: moving, warehouse, manufacturing, inventory management, stocking, customer service, helper or general labor
Benefits
This role offers a range of benefits, including:
- Be part of an ever-evolving global organization focused on transformation
- Have a support system where you have a safe place to voice your opinion and share feedback
- Open space to be creative, strategize, brainstorm, and plan for the future success of IRM
- Global connectivity to learn from 27,000+ teammates across 63 countries
- Be part of a winning team who embrace diversity, inclusion, and our differences
Why Choose Us?
We are committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work. We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling.
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