Shift Manager

1 month ago


Dalton, Pennsylvania, United States Taco Bell Full time
Job Summary

We are seeking a highly motivated and organized Shift Manager to join our team at Taco Bell. As a Shift Manager, you will be responsible for assisting management in routine administrative and operational tasks within the restaurant.

Key Responsibilities
  • Customer Satisfaction/Product Quality
    • Maintain fast, accurate service and ensure products are consistent with company quality standards.
    • Conduct periodic food safety audits.
    • Provide on-going coaching and feedback to crew on customer service, product quality, and speed of service.
  • Financial
    • Share with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe, and verifying drawers.
  • Operations
    • Conduct daily inventory, complete shift-to-shift food safety audit, and set up daily control sheets.
    • Review facility and equipment readiness.
    • Monitor inventory, food preparation, and order fulfillment on a daily basis to ensure adherence to company standards.
    • Monitor speed with service (SWS) performance and resolve bottlenecks to achieve SWS goals.
    • In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
  • Human Resources
    • Provide ongoing coaching and feedback for crew employees.
    • Provide hands-on training for crew in Learning Zone.
Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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