IT Operations Specialist

4 weeks ago


Phoenix, Arizona, United States Kyndryl Full time

We are seeking an IT Operations Specialist to join our Corporate IT team at Kyndryl. As a key member of our team, you will be responsible for providing first-class help desk support, laptop installations, asset management, user provisioning, patching, and security protection configurations.

This role will influence how we automate, manage, and support technologies used by our employees, both in our offices and for remote employees. You will work closely with our systems engineering, network engineering, and operations engineering teams to ensure the resiliency of our Corporate technology solutions.

We are a Unix shop, with Macintosh and mixed SaaS and on-premise tools such as Okta, Jira, Confluence, Slack, and Google Workspace. You will be responsible for managing user's and asset's life cycles, as well as general IT troubleshooting.

We offer a fun, collaborative environment where the Corporate IT team partners with systems engineering, network engineering, and influences operations engineering practices. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

We are looking for someone with extensive experience in a helpdesk role, expertise in Macintosh support, inventory, security, and knowledge of Okta, Slack, Google Workspace, and Azure administration. If you are a self-directing and collaborative individual who is passionate about supporting and helping people, we encourage you to apply.

We are committed to investing in our employees and offer a range of benefits, including state-of-the-art resources, Fortune 100 clients, and employee learning programs. We also offer a company-wide volunteering and giving platform, where you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

We are an exciting phase as a tech company emerging from a startup, and we are taking our message to a new generation of larger enterprise customers who are turning to our public cloud solutions to accelerate innovation and achieve DevOps efficiencies.

We are proud to be a leader in IT Best Practices adopted throughout Skytap, and we are looking for someone who is passionate about influencing how we automate, manage, and support technologies used by our employees.

We are a dynamic team that values your growth and development, and we offer an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise.

We are committed to creating a workplace where all Kyndryls can find and provide support and advice, and we welcome people of all cultures, backgrounds, and experiences.

We are looking for someone who is passionate about supporting and helping people, and who is committed to creating a diverse environment. If you are a self-directing and collaborative individual who is passionate about IT and is looking for a challenging and rewarding role, we encourage you to apply.



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