Senior Care Leader
6 days ago
About the Role:
As a Senior Care Leader, you will be responsible for overseeing a team of care managers during their shift. Your primary objective is to ensure that quality care and services are provided in a consistent manner, aligning with each resident's individualized Service Plan (ISP) and Sunrise policies.
Responsibilities:
- Team Support: Provide supervisory support by taking attendance at the beginning of every shift; managing call-offs/no shows; sending open shift messages and responding to shift requests
- Quality Care: Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their Individualized Service Plans (ISP)
- Programming Engagement: Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs
- Maintenance: Assist with meal service in dining room. Coach team members on hospitality standards during meal service
- Documentation: Accurately document care and services provided to residents. Review care manager documentation throughout shift. Identify and bridge gaps in documentation by coaching team members
- Policies Compliance: Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies. Monitor team member break schedule and duration; ensure care managers clock in/out using correct job codes. Coach team members as required
- Schedule Flexibility: Display and encourage flexibility in work schedule by working holidays, evenings, weekends and additional shifts when necessary
- Pre-Shift Preparation: Prepare for shift by obtaining resident group assignments before care managers arrive. Print and hand out daily assignment sheets to appropriate team members
- Crossover Meetings: Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers
- Group Assignments: Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts
Requirements:
- Education: High School diploma or GED strongly preferred and may be required per state regulations
- Communication Skills: Ability to read, write, communicate effectively with Care Managers, Community Managers, residents and family members
- Certifications: In states where appropriate, must maintain applicable certifications
- Age Requirement: Must be at least 18 years of age
- Medication Management Certificate: Required; ongoing training and re-education per Sunrise and state requirements
- Experience: Previous experience working with seniors and desire to serve and care for seniors
- Leadership Competencies: Demonstrates leadership competencies
- Delegation Skills: Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
- Decision Making: Ability to make choices, decisions and to act in the residents' best interest
- Calmness Under Pressure: Ability to appropriately react to and remain calm in difficult situations
- Prioritization: Ability to handle multiple priorities
- Organizational Skills: Competent in organizational and time management skills
- Judgment: Demonstrate good judgment, problem solving and decision making skills
- Technical Skills: Competent in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications
About Us:
Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families.
Compensation: The estimated salary range for this role is $45,000 - $65,000 per year, depending on location and experience. Benefits include medical, dental, vision, life, and disability plans, retirement savings plans, employee assistant program/discount program, paid time off (PTO), sick time, and holiday pay, daily pay, tuition reimbursement, and bonuses.
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