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Food Service Associate

2 months ago

Monticello, New York, United States Resorts World Catskills Full time
{"Job Title": "Food Runner", "Job Description": "Key Responsibilities

As a Food Runner at Resorts World Catskills, you will play a vital role in delivering exceptional dining experiences to our guests. Your primary responsibilities will include:

  • Food Delivery: Ensure timely and accurate delivery of food orders to guests dining in our full-service restaurant.
  • Food Presentation: Present food items in a visually appealing manner, adhering to our high standards of quality and presentation.
  • Tray Management: Carry an oval tray in a traditional style restaurant, containing hot and cold food items, while maintaining a safe and efficient workflow.
  • Expeditor: Expedite the kitchen line in the absence of the Expo, ensuring seamless service and minimizing wait times for our guests.
  • Guest Service: Provide exceptional service to our guests, responding to their needs and ensuring their satisfaction.
  • Restaurant Standards: Maintain our restaurant service standards, adhering to our high standards of quality, cleanliness, and safety.
  • Communication: Communicate effectively with each part of the kitchen to ensure tickets are being filled correctly, and every order is fulfilled to our guests' satisfaction.
Core Competencies

We are seeking individuals who demonstrate:

  • Guest Focus: A consistent regard and dedication to our guests, vendors, colleagues, and the Company, by being engaged, interested, and productive.
  • Market Knowledge: A working knowledge of our marketplace, actively and collaboratively assisting in building the best practices necessary for the Company's success.
  • Financial Acumen: An understanding of the impact of actions and decisions on the Company, both financially and on guest relations.
  • Initiative: The courage and initiative to present new ideas and perspectives to create positive results.
  • Respect: Respectful consideration of viewpoints, situations, and others.
  • Guest-Centric: A commitment to putting the guest at the forefront of every decision.
Requirements

To be successful in this role, you will need:

  • Strong Interpersonal Skills: Strong interpersonal and communication skills, with the ability to work effectively with colleagues and guests.
  • Organizational Skills: Strong organizational skills and attention to detail, with the ability to multitask and work in a fast-paced environment.
Knowledge/Work Experience

We are seeking individuals with:

  • Age Requirement: Must be 18 years or older.
  • Education: High school diploma or G.E.D. preferred.
  • Experience: Some experience in hospitality or customer service preferred.
"}