Seasonal Warehouse Customer Service Representative
4 days ago
We are seeking a highly motivated and detail-oriented Seasonal Operations Assistant to join our team at OnTrac. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of packages to our customers.
Key Responsibilities- Assist Operations Managers with administrative duties and customer service support
- Interact with drivers and customers to resolve package discrepancies and ensure on-time delivery
- Accurately document and track package deliveries, including researching and resolving issues as needed
- Prepare packages for delivery and assist drivers in the checkout process
- Communicate with customers regarding package status and resolve any issues that may arise
- High school diploma or equivalent required
- One year of related industry experience and/or training in transportation and delivery
- General knowledge of Microsoft Word and Excel programs
- Excellent customer service skills and ability to multitask and work efficiently in stressful situations
Founded in 1986, OnTrac is a leading provider of same-day and next-day delivery services in the U.S. We are committed to providing exceptional customer service and ensuring the timely delivery of packages to our customers.
We are an equal opportunity employer and value diversity and inclusion in the workplace. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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