Key Holder

3 weeks ago


Southampton, New York, United States LoveShackFancy Full time
About LoveShackFancy

LoveShackFancy is a lifestyle brand that embodies romance, optimism, and a passion for life. Our story began with a single, hand-dyed halter dress created by our founder and creative director, Rebecca Hessel Cohen, for her bridal party. Since then, we've expanded our offerings to include clothing, tabletop, bedding, swim, ski, travel accessories, shoes, and more.

Key Holder Role Overview

This Key Holder position is an entry-point into management, requiring a balance of key holder responsibilities and personal sales goals. As a Key Holder, you'll share a division of responsibility with management and sales leads, while demonstrating exceptional customer service.

Key Responsibilities
  • Selling & Client Service
    • Greet and acknowledge all customers
    • Provide courteous and knowledgeable customer service in every area of the store
    • Meet or exceed your sales goals set by management
    • Maintain an accurate, efficient, and effective client book
    • Assist sales team with selling and clienteling
  • Visual Merchandising
    • Assist with execution of floor sets
    • Monitor and maintain visual merchandising standards on a daily basis according to company standards
    • Maintain proper fixture placement, lighting, and floor plan changes
    • Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates
  • Operations
    • Work with management to maximize sales by ensuring an efficient and customer-friendly store
    • Oversee store in management's absence
    • Monitor compliance to company policies and procedures when on shift and report compliance issues to management
    • Assist managers with opening and closing procedures
    • Maintain offices, workspace, and cash wraps to ensure they are fully stocked with supplies
    • Assist with inventories and other asset protection needs

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.


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