Service Excellence Professional

2 days ago


Marietta, Georgia, United States NorthPoint Search Group Inc Full time

NorthPoint Search Group Inc is seeking a highly motivated Service Excellence Professional to join our team in Marietta, GA. As a Service Excellence Professional, you will be responsible for delivering exceptional service to our clients through various communication channels.

Key Responsibilities:

  • We are looking for a highly motivated and customer-focused individual who can effectively communicate complex information in a clear and concise manner.
  • You will work closely with our sales team to support their efforts in meeting customer needs and achieving sales targets.
  • You will also be responsible for maintaining accurate and organized customer records and data in our CRM system.

Requirements:

  • A high school diploma or equivalent is required. Some college coursework is a plus, but not necessary.
  • No prior customer service experience is necessary, as we are looking for candidates with a strong willingness to learn and grow in the role.
  • Excellent verbal and written communication skills are essential for success in this position.

What We Offer:

  • Competitive Salary: Approximately $55,000 - $70,000 per year, depending on experience.
  • Career Growth Opportunities: Enjoy opportunities for career progression within our organization, with a clear pathway for growth.
  • Comprehensive Benefits: Access to medical, dental, and vision (MDV) insurance, 401(k), and other benefits.


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