Endpoint Engineer

2 weeks ago

Miami, Florida, United States Greenberg Traurig Full time
Job Title: Endpoint Engineer

We are seeking a highly skilled Endpoint Engineer to join our technology department at Greenberg Traurig. As an Endpoint Engineer, you will be responsible for implementing and supporting technologies related to computer endpoints and the delivery of operating systems and applications in physical and virtual environments.

Key Responsibilities:
  • Design, maintain, and troubleshoot operating system images and task sequences in Microsoft Configuration Manager (MCM) and Intune Autopilot for various physical and virtual platforms.
  • Install, configure, manage, and support endpoints through MCM and Intune.
  • Packages and executes application deployments using MCM, Microsoft's standard installer technology (MSI) and transforms (.MST) using industry standard tools such as Flexera AdminStudio, PSAppDeployToolkit, Advanced Installer, PACE Suite, and Orca.
  • Manages and troubleshoots on-premises group policy and cloud-based policy (Intune) throughout the enterprise with a focus on application delivery and endpoint management.
  • Performs advanced troubleshooting on endpoint-related issues using industry standard tools such as ProcMon, Process Explorer, Fiddler, and Wireshark.
  • Manages and maintains user profile management products such as FSLogix, CITRIX Profile Management (CPM), and UE-V.
  • Writes and maintains scripts using industry standard scripting languages including PowerShell and VBScript.
  • Configures, deploys, and monitors OS and application updates through Windows Server Update Services (WSUS), MECM, Intune, and other delivery mechanisms.
  • Recommends and implements improvements to endpoint architecture and design.
  • Creates and delivers presentations to various audiences as assigned by the manager.
  • Appears on camera for meetings with colleagues and vendors.
Requirements:
  • Windows 10/11 Enterprise operating system features, settings, and installation.
  • Microsoft Configuration Manager (MCM), Intune, Autopilot, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications.
  • Active Directory, Group Policy, EntraID, Intune CSPs, and their use for managing user and computer objects.
  • Endpoint virtualization technologies including CITRIX or VMWare.
  • Microsoft Office 365 and Intune configuration and administration.
  • Troubleshooting hardware and application configurations as it relates to workstation performance and end-user experience.
  • Ability to write scripts in PowerShell and/or VBScript.
  • BitLocker fixed and portable disk encryption.
  • BIOS functions and configuration.
  • Wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS.
Qualifications:
  • Bachelor's degree preferred.
  • At least 5-7 years of experience in creating and maintaining operating system images using Microsoft Configuration Manager and/or third-party tools.
  • At least three years of experience using MCM and WSUS for OS patching and application packaging, updates, and maintenance.
  • Microsoft Certifications and CITRIX experience a plus.
  • Experience using Visual Studio for light utility development a plus.
  • Law/professional services firm experience highly desired.

Greenberg Traurig is committed to diversity and inclusion in the workplace. We consider individuals for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases. We participate in the Mansfield Rule Certification Program, which focuses on equal opportunity, fairness, and inclusivity. We are excited about our ongoing participation in Mansfield given the program's alignment with our commitment to opportunities for advancement that are inclusive for everyone.

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