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Customer Service Representative
1 week ago
Job Summary
We are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team at Loves Travel Stops and Country Stores.
Job Description
The CUSTOMER SERVICE REPRESENTATIVE will be responsible for providing exceptional customer service and ensuring that all aspects of the customer experience run smoothly.
Key Responsibilities:
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns.
Requirements
- Experience: 6 months in customer service or sales preferred.
- Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Benefits
As a CUSTOMER SERVICE REPRESENTATIVE at Loves Travel Stops and Country Stores, you can expect a competitive salary and a range of benefits, including:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
- A fast-paced and dynamic work environment.
About Us
Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans are encouraged to apply.