Quality Assurance Specialist

3 weeks ago


Addison, Illinois, United States GCM Full time

GCM is a global contract manufacturing company with a strong commitment to quality and excellence. We are seeking a talented Quality Engineer to join our team.

Job Summary

The Quality Engineer will be responsible for analyzing trends, identifying underlying causes of quality deficiencies, and leading improvement projects. This role will also involve creating process metrics, coordinating major production approval deliverables, and conducting internal audits.

Key Responsibilities
  • Coordinate with customers on quality concerns, reports, and improvement projects.
  • Lead corrective actions using formal methodologies such as 8D, 5-Why, and fishbone analysis.
  • Analyze system data to determine major contributors to poor performing processes.
  • Proactively identify possible failure modes in the manufacturing process and suggest steps for preventive action.
  • Evaluate project performance while the project is active and upon project completion.
  • Lead cross-functional teams in developing and improving systems.
  • Coordinate and create PFMEA, MSA, Control Plan, and Capability Studies for customer deliverables and to improve manufacturing processes.
  • Compile PPAPs, defect containment, and root cause analysis.
  • Analyze production and supplier nonconformance data to determine cause.
  • Analyze customer returns to determine underlying root causes.
  • Improve QMS documents, including procedures, forms, and work instructions.
  • Collaborate with external suppliers, product engineering, process engineering, maintenance, purchasing, and operations to resolve issues or non-conformances with product and processes.
  • Lead vendor surveillance and on-site assessments of purchased materials and processes.
  • Responsible for issuing, tracking, verifying root cause solutions, and closing supplier corrective actions.
  • Must be a team player as measured by his/her peers.
  • Perform other related duties assigned.
Requirements
  • 3-6 years of progressive Quality Assurance experience.
  • Relevant industry experience.
  • Associate or bachelor's degree.
Desired Qualifications
  • Bachelor's degree in a technical field.
  • Lean Six Sigma Green Belt.
Physical Requirements
  • Sitting/standing/walking.
  • Approximately 75% is spent seated at a desk, working on the telephone or at a computer terminal.
  • Approximately 25% is spent bending, squatting, standing, or moving about the work area, including in manufacturing environments.
Speaking/Hearing
  • Ability to speak, read, and write English fluently.
  • Clear diction, correct grammar, and acute hearing are necessary for effective communication with clients, vendors, management, and other employees.
Vision
  • Corrected vision close to 20/20 is necessary to effectively use computer screens, read reports, and respond to correspondence and emails.

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.



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