Rental Coordinator

3 weeks ago

Silverthorne, Colorado, United States Wagner Equipment Full time
Rental Coordinator Job Description

Wagner Equipment Co. is seeking a skilled Rental Coordinator to join our team. As a key member of our rental operations team, you will play a critical role in ensuring the smooth execution of rental transactions and providing exceptional customer service.

Key Responsibilities:
  • Invoice customers for rental equipment, including Caterpillar and non-CAT rentals, damage charges, and demos.
  • Process rental transactions accurately and efficiently, maintaining records of all rental equipment transferred or sold out of the rental fleet.
  • Apply applicable taxes to invoices and review shipping and receiving documents from branches for accuracy and completeness.
  • Assist the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner.
  • Input lost-sales rental data into the computer and use DBS to input reservations, write rental contracts, process exchanges, and close rental invoices.
  • Handle overdue rental contracts and expired reservations, ensuring all contracts are current and signed.
  • Coordinate shipping and receiving of machines with yard personnel and thoroughly understand the rental process to determine which inventory should be rented.
  • Complete rental transactions through direct contact with customers and assist walk-in customers with information on equipment availability, job performance, and options.
  • Quote rates and assist customers in making decisions on the best equipment option and resolve financial, service, and rental issues related to invoicing or account information.
  • Assist customers in locating and choosing the correct machine for their job and application.
Requirements:
  • High School Diploma or GED required; College Degree preferred.
  • Courses in computers, business, and office administration preferred.
  • 1 year experience in a heavy equipment environment, preferably with customer service responsibilities.
  • 1-3 years administrative/clerical experience and 1-3 years customer service experience.
Work Environment:
  • Quiet indoor work environment.
Physical Demands:
  • Talking, sitting, use of hands, hearing, squatting/kneeling, and ability to ascend/descend ladders, stairs, etc.
  • Medium work involving lifting and/or moving objects up to 32 pounds or more.

  • Rental Coordinator

    3 months ago

    Silverthorne, United States Wagner Equipment Full time

    Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits...