Personal Banker
4 weeks ago
Manitowoc, Wisconsin, United States
WELLS FARGO BANK
Full time
About This RoleWe are seeking an Associate Personal Banker (SAFE) to join our National Branch Network team in the Consumer, Small & Business Banking division at Wells Fargo Bank.
Key Responsibilities- Deliver exceptional customer experiences by building relationships and proposing products and services to help customers succeed financially.
- Assist customers with basic requests, such as opening new accounts, completing service requests, and submitting credit applications.
- Develop a strong understanding of bank products and services to connect with customers' needs.
- Interact with customers to demonstrate care and build relationships.
- Provide options for bank products and services to customers and refer their financial needs to other bankers and partners as needed.
- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
- Customer service focus with experience handling complex transactions across multiple systems.
- Experience proactively engaging with customers through outreach via phone or email.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are recognized for our commitment to diversity, equity, and inclusion, and we welcome applications from all qualified candidates.
We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination in employment.