Cloud-based Telephony Solutions Specialist

3 days ago


Newton, Massachusetts, United States Bright Horizons Children's Centers Full time
Job Overview

Bright Horizons Children's Centers is committed to providing exceptional customer service, and we're looking for a talented individual to lead our contact center architecture efforts. As a Cloud-based Telephony Solutions Specialist, you'll play a critical role in designing and implementing innovative solutions that drive business growth and customer satisfaction.

With a strong focus on collaboration, communication, and problem-solving, this position requires someone who can effectively translate business requirements into call flow designs that enhance the customer experience. If you're an experienced technical professional with a passion for cloud-based telephony solutions, we encourage you to apply.

You'll work closely with our contact center leadership, stakeholders, and other teams to understand business needs and develop tailored solutions. With your expertise in Genesys Cloud CX, API protocols, and software development, you'll drive decision-making processes and implement new features and functionality. Your ability to troubleshoot complex issues and integrate multiple channels will be invaluable to our team.



  • Newton, Massachusetts, United States Bestinfo Systems LLC Full time

    Job DescriptionWe are seeking a highly skilled Cloud Solutions Architect to lead our cloud transformation initiatives. The successful candidate will design and implement scalable, secure, and efficient cloud solutions on Microsoft Azure.The ideal candidate will have a strong background in cloud architecture, migration, and development. Experience with...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    About the RoleThe Cloud Native Solutions Lead is responsible for driving the design and implementation of scalable, cloud-based solutions that meet the needs of our organization. This includes collaborating with cross-functional teams to prioritize development and ensure alignment with business goals. As a key member of our team, you will contribute to the...


  • Newton, Massachusetts, United States Bright Horizons Full time

    The role of an Azure Solutions Architect is to drive the deployment of solutions onto the Azure platform by working with key technical and non-technical decision makers and internal teams. This individual will be responsible for leading design and implementation solutions that run on Microsoft Azure to deliver end-to-end cloud transformation.Key...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    About Us:Bright Horizons Children's Centers is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. As a company, we strive to deliver end-to-end cloud transformation solutions that meet the evolving needs of our clients. We are committed to...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    Overview">Bright Horizons Children's Centers seeks a highly skilled Cloud Transformation Architect to lead the design and implementation of innovative cloud solutions on Microsoft Azure. This hybrid role will drive end-to-end cloud transformation, working with technical and non-technical stakeholders to envision, architect, and deploy solutions that meet...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    The role of Cloud Transformation Leader at Bright Horizons Children's Centers involves leading the design and implementation of solutions that run on Microsoft Azure to deliver end-to-end cloud transformation.As a Cloud Solutions Architect, you will be responsible for driving the deployment of solutions onto the Azure platform by working with key technical...


  • Newton, Massachusetts, United States Bright Horizons Full time

    Job OverviewBright Horizons seeks an experienced Azure Solutions Architect to lead the design and implementation of solutions on Microsoft Azure, driving end-to-end cloud transformation.This is a hybrid position based in Newton, MA. Key responsibilities include assessing current infrastructure, completing high-level and low-level designs, building and...


  • Newton, Massachusetts, United States TechTarget Full time

    About UsTechTarget is a leading provider of purchase intent-driven marketing and sales services that deliver business impact for enterprise technology companies.Our Java-based SaaS application, deployed on Google Cloud Platform (GCP), requires an experienced leader to shape its architecture and design. As the Senior Cloud Architect Leader, you will play a...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    Key ResponsibilitiesAssess and analyze current infrastructure footprint and complete requirement gathering to move individual applications to Cloud.Complete high-level and low-level design for cloud infrastructure, databases, and other required components.Migrate OS, Database, and application from on-premise to Cloud.Apply technical knowledge and customer...


  • Newton, Massachusetts, United States Cyberark Full time

    Job DescriptionCompany OverviewCyberArk, a leading Identity Security provider, is seeking an outstanding R&D escalation engineer to join its team. As the global leader in privileged access management, CyberArk offers comprehensive security solutions for human and machine identities across various applications, distributed workforces, hybrid cloud workloads,...


  • Newton, Massachusetts, United States Bright Horizons Full time

    About the CompanyBright Horizons is a leading provider of early education and childcare solutions, dedicated to making a difference in the lives of children and families. Our mission is to provide high-quality, nurturing environments that foster social, emotional, and cognitive growth.Job SummaryWe are seeking an experienced Enterprise Solution Designer to...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    Job Summary:We are seeking an experienced Azure Solutions Architect to lead our cloud transformation efforts. The ideal candidate will have a strong technical background in Microsoft Azure and a proven track record of designing and implementing scalable and secure cloud solutions.Salary Range:$130,000 - $145,000 per yearJob Description:The Azure Solutions...


  • Newton, Massachusetts, United States Bright Horizons Full time

    Job DescriptionThis role involves designing and implementing identity access management solutions to address the evolving needs of Bright Horizons' business model.You will configure Identity Access Management (IAM) products and develop tailored solutions to provide consumers with a seamless experience accessing Bright Horizons' benefits.The successful...


  • Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    Bright Horizons is a leading organization that provides high-quality education and care services to families worldwide. With a strong commitment to diversity and inclusion, the company has been recognized as one of Fortune's Best Workplaces for Diversity and received a perfect score on the Human Rights Campaign Foundation's Corporate Equality Index.The VP,...


  • Newton Center, Massachusetts, United States Bright Horizons Full time

    About the Job:Bright Horizons is looking for a seasoned Software Architect to lead our technology team in designing and implementing cutting-edge cloud-native software solutions. As a key member of our organization, you will be responsible for architecting scalable, secure, and efficient systems that meet the evolving needs of our business.About the...


  • Newton, Massachusetts, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OverviewWe are seeking a highly skilled Home Therapy Specialist to join our team at Kaleidoscope Family Solutions in Massachusetts. As a critical member of our clinical staff, you will provide family therapy services to clients with MassHealth and Commercial insurance.Key Responsibilities:Implement targeted interventions to improve family communication,...


  • Newton, Massachusetts, United States Spindrift Full time

    Job SummaryWe are seeking a highly skilled Senior Integration Solutions Specialist to join our team at Spindrift. This role requires a strong technical background and excellent problem-solving skills.About the RoleThis position will be responsible for designing and developing various integrations, following industry best practices and standards. The ideal...


  • Newton, Massachusetts, United States Care Team Solutions Full time

    Care Team Solutions is a leading travel nursing agency that prioritizes the needs of its nurses. We understand the challenges and rewards of traveling for work, and we're committed to providing our nurses with the support and resources they need to succeed.We're currently seeking an experienced Nurse Telemetry Specialist to join our team at Newton-Wellesley...

  • Travel Nurse RN

    2 weeks ago


    Newton, Massachusetts, United States Medical Solutions Full time

    Exciting Opportunity for Travel Nurse RN in Labor and DeliveryWe are seeking a highly skilled Travel Nurse RN to join our team in a 13-week assignment at a great hospital in Massachusetts. As a Labor and Delivery nurse, you will work 12-hour night shifts, with the option to consider 36 hours and 48 hour contracts.About the JobDuration: 13 weeksShift: 12...


  • Newton, Massachusetts, United States Medical Solutions Full time

    We are seeking a talented healthcare professional to join our team as a Critical Care Nurse Specialist in the Cardiac Cath Lab department at a Community Hospital in New Jersey.Estimated Salary:The estimated salary for this position is around $170,000 per year, based on 38 hours of work per week and a bill rate of $80 per hour.This role requires the candidate...