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Lead Server | Kalimotxo

2 months ago


Austin, Texas, United States ARRIVE Hotel Austin Full time

ABOUT US:

Palisociety is a comprehensive hospitality organization that develops and manages distinctive hotels and residences nationwide. Our portfolio includes an independent collection of hotels, along with Palihouses, Palihotels, and ARRIVE by Palisociety. We aim to delight and inspire our guests and the local community by crafting unique, neighborhood-focused venues filled with intriguing individuals, welcoming staff, and reliable service.

Founded in Los Angeles by CEO Avi Brosh in 1998, we are a family-owned business. As we expand and create new hotels and dining experiences, we are constantly on the lookout for spirited, dedicated, and passionate individuals to join our team and grow alongside us.

POSITION OVERVIEW: Captain/Server | Kalimotxo - ARRIVE Austin

We are seeking a personable Captain/Server who is excited about delivering delicious food, beverages, and coffee while building genuine connections with guests at Kalimotxo, ARRIVE Austin.

ABOUT ARRIVE AUSTIN:

Situated in the vibrant heart of East Austin, ARRIVE Austin serves as the ideal neighborhood hotel for visitors seeking a combination of contemporary luxury, local authenticity, and warm hospitality. With carefully curated rooms and three unique dining options, ARRIVE Austin welcomes both travelers and locals. If you are passionate about fostering authentic connections, thrive in a lively hospitality setting, and take pleasure in enhancing guest experiences, we encourage you to consider joining our team at ARRIVE Austin.

ABOUT EMMER & RYE:

Emmer & Rye Hospitality Group is a Texas-based restaurant collective. We aim to create environments where individuals gather to enjoy thoughtfully prepared food, curated drinks, and warm hospitality. Our mission is to provide high-quality opportunities for hospitality professionals to advance their careers while promoting sustainable practices.

ABOUT KALIMOTXO:

Kalimotxo is a Spanish dining establishment and cocktail bar under the Emmer & Rye Hospitality Group. It invites guests into a lively atmosphere where they can enjoy a quick drink or spend the evening with friends. We embrace the essence of Basque social bar culture with a carefully selected Spanish wine list, exceptional craft cocktails, and traditional porrones. Our team's commitment to hospitality is paramount, and we are searching for passionate, authentic individuals to care for our guests.

KEY RESPONSIBILITIES:

  • Be the welcoming presence that enhances our guests' experiences by adding your unique touch.
  • Ensure guests have an enjoyable time from their arrival until their departure.
  • Create a warm, inviting, and relaxed environment that transforms first-time visitors into regular patrons.
  • Take orders, serve food, prepare espresso drinks, and deliver cocktails and other beverages as requested by guests.
  • Collaborate with the team to maintain smooth operations in the restaurant and bar.
  • Keep the dining area tidy and enjoyable for both guests and staff.
  • Restock and prepare the coffee bar and other work areas as necessary.
  • Communicate openly with management regarding customer feedback.
  • Work with hotel staff to promote bar and restaurant offerings to overnight guests.

QUALIFICATIONS:

  • Ability to communicate clearly and provide directions.
  • Basic arithmetic skills.
  • Attention to detail, speed, and accuracy in job performance.
  • Strong organizational skills and ability to follow up.
  • Remain calm and use good judgment to resolve issues.
  • Thoroughly follow directions.
  • Understand and respond to guests' service needs.
  • Work effectively as part of a team.
  • Ability to work independently with minimal supervision.
  • Maintain confidentiality of guest information and hotel data.
  • 1-3 years of experience as a Server in a quality full-service or fast-casual setting.

BENEFITS:

  • Competitive compensation package including medical, dental, vision, and life insurance.
  • 401(k) retirement plan.
  • Paid time off, holiday pay, and sick leave.
  • Opportunities for career advancement in a company dedicated to employee growth.
  • Potential for career development as we are a rapidly expanding organization with hotels and restaurants in various locations.
  • Professional development to prepare you for success in multiple hospitality career paths.
  • A collaborative work environment that encourages creative ideas.
  • Employee discounts on accommodations and dining across our entire portfolio.
  • Hands-on training with a dynamic team.

ARRIVE Austin operates under a restaurant-wide tip pooling model. The compensation range includes base wage plus average tips.

Palisociety is an Equal Opportunity Employer committed to building a diverse workforce and fostering an inclusive culture. We do not discriminate based on disability, veteran status, or any other protected status under federal, state, or local laws.

We are an E-Verify Employer.