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Ground Services Agent

2 months ago

Las Vegas Nevada, United States Vacations Hawaii & Nevada Full time
Job Overview

As a Ground Services Agent, you will play a crucial role in providing exceptional support to travelers on Vacations-Hawaii chartered flights. Your responsibilities will include ensuring a smooth and efficient experience for passengers arriving and departing on inter-island airline chartered flights. You will be the first point of contact, welcoming guests and guiding them through various tour packages.

Key Responsibilities

1. Welcome incoming flights and assist with passenger and luggage check-in processes.

2. Support security protocols and aid passengers requiring special assistance.

3. Oversee the boarding process for all travelers.

4. Address baggage-related issues for arriving passengers, including lost or damaged items.

5. Assist connecting passengers transitioning from chartered flights to inter-island services.

6. Perform additional tasks as directed by management to enhance operational efficiency.