Team Leader
17 hours ago
At Tractor Supply Company, we're committed to delivering a legendary customer experience. As a Team Leader, you'll play a vital role in achieving this goal by assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives.
Key Responsibilities:- Assist in the execution of operational, sales, and merchandising objectives
- Deliver a legendary customer experience through GURA: Greet, Uncover, Recommend, Ask, and Appreciate
- Perform a combination of duties, including executing basic, promotional, and seasonal merchandising activities, performing opening and closing procedures, and transporting and making deposits to the bank
- Assess store conditions and assign duties to team members
- Organize and prioritize workflow through the use of the daily planner
- Resolve customer complaints and ensure a legendary shopping experience
- Adhere to loss prevention standards and respond to alarm calls as needed
- Communicate with team members on job functions, responsibilities, and financial goals
- Operate cash registers and supervise cash handling procedures
- Assist team members on the application of policies and procedures
- Ensure the safety and well-being of birds and maintain poultry holding tanks and care for birds as required
- Operate forklifts and balers
- Complete all documentation associated with job duties
- Experience in retail and/or farming, ranching, pet/equine, or welding knowledge is preferred
- Supervisory experience is preferred
- Must be at least 18 years of age and possess a valid driver's license
- High school diploma or equivalent is preferred, but not required
- Ability to read, write, and count accurately
- Basic computer skills
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
- Ability to perform and execute principle responsibilities of team members
- Working environment is favorable, generally working inside with moderate noise
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
- Promote a safe and productive work environment for team members and customers and adhere to Company safety training and guidelines
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate
- Ability to work outdoors in adverse weather conditions
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
- Ability to occasionally lift or reach merchandise overhead
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
- Ability to move throughout the store for an entire shift
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
- Ability to operate and use all equipment necessary to run a store
- Ability to read, write, and count accurately to complete all documentation
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
- Ability to process information/merchandise through the point-of-sale system
- Ability to handle and be in contact with birds/poultry
- Ability to successfully complete training and certification to dispense propane
- Ability to travel as required in support of district needs
- Ability to drive or operate a vehicle for business needs
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